Shipping policy

SHIPPING & DELIVERY POLICY

This Shipping & Delivery Policy is part of our Terms of Service ("Terms") and should be therefore read alongside our main Terms: https://uze.tech/policies/terms-of-service.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.

DO YOU DELIVER INTERNATIONALLY?

We offer worldwide shipping. Free Standard shipping is valid on international orders.

For information about customs process:

Email support@uze.techsupport@uze.tech

Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.

WHAT ARE MY RESPONSIBILITIES?

At UZE, we make every effort to ensure that your order is shipped to you in a timely and efficient manner. Once your order has been shipped, we will provide you with a tracking number so that you can track the progress of your parcel.

However, please note that it is the client's responsibility to track their parcel once the tracking is provided. Our company does not call local carriers to inquire about the status of your parcel. If you have general concerns, please contact us at support@uze.tech. Please note that it is the client's responsibility to contact the carrier for any changes to the delivery schedule or address once the parcel has been shipped. If you need to reschedule or change the delivery address, please reach out to the carrier directly to make arrangements.

In the event that your parcel is destroyed or sent back to us, it is ultimately the client's responsibility. We will not send a new parcel if the one you ordered was destroyed due to improper follow-up, and a parcel sent back to us will only be resent once we receive it, and this order will incur standard shipping charges, if it's not received, a new parcel will not be sent.

We understand that shipping can be a complex process, and we will do our best to assist you in any way we can. However, please keep in mind that it is your responsibility to check the status of your parcel once tracking is provided. Thank you for your understanding.

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy: https://uze.tech/policies/refund-policy.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:

Email: support@uze.tech support@uze.tech

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